COMMUNITY SERVICE FOUNDATION, INC RESIDENT HANDBOOK, AND COMMUNITY POLICIES
There’s a lot to be said about apartment living. Nothing else comes close to the convenience – and the lifestyle. Our management and maintenance team members are here to serve you. If you have a request for service or need information, please call or visit us. Regular office hours are listed in your newsletter and at the office. Should a severe maintenance problem arise when the office is closed, our answering service and/or voice mail system will take your message and direct you to the appropriate contact.
Rent
The Rent Cafe portal must receive rent on or before the first of every month. Rent received after the first of the month is considered late, and a late fee shall be charged according to the terms of your lease.
Please pay on your Rent Cafe portal for the safety of CSF staff and for your rent to be paid on time.
(We do not accept cash.) If the bank returns your online payment, we will consider your rent unpaid. Late and service charges will be added to your account as provided in your lease. If one or more of your online payments are returned unpaid for insufficient funds, the account closed, or any other reason, Lessor reserves the right to require that the cashier’s check or money order must make any future rental and other payments due Lessor.
THE COMMUNITY
Common Areas
We’re working hard daily to make your community a pleasant place. You can help by keeping clutter off your balcony, patio, and breezeway. Be sure not to obstruct any common areas. Refrain from littering (including disposing of cigarette butts) in the common areas of the community. You are prohibited from parking on the grass.
Call us for written approval before making any changes to the exterior appearance of your apartment home. Installing any appliance, antenna, or other equipment is strictly prohibited. Installation of satellite dishes is strictly prohibited.
Don’t hesitate to contact the office if any exterior building light bulbs need replacing. Single-family home tenants must change exterior light bulbs.
Grills and Fire Pits
Limitations for using grills, hibachi, and similar devices used for cooking and heating to ensure both the occupants’ safety and property protection. No hibachi, grill, or other similar devices used for cooking, heating, or any other purpose is to be used or ignited on any balcony, under any overhanging portion, or within 10 ft (3 m) of any structure. This keeps the ignition source safe from the structure, such as an apartment building or dormitory, and away from exterior areas. In addition, these grills/hibachi cannot be stored on patios/balconies. Where grills are stored on patios/balconies, the probability is high that they will also be used there.
Community Consideration
If you’ve lived in an apartment before, you understand how important it is to be considerate of your neighbors. One of the easiest things you can do to help avoid disturbing your neighbors is to remember to keep your stereo and television volume low. If you have friends over, please avoid loud voices and noise during the day and night. You are responsible for the behavior of your Occupants, guests, and invitees.
Flyers
Distributing advertising, informational or any other flyer, door-to-door, on cars or anywhere else at the Community, is strictly prohibited.
Parking
To better accommodate our residents, we have implemented rules concerning parking. First, register your vehicle with the office. If you get a new vehicle, please let us know. If you have a boat, camper, or trailer, register them with us, and we’ll let you know if they are allowed and/or show you where to park them. Do not park on the grass. (Specific property restrictions may apply.)
Please keep your vehicle registered, licensed, and in good operating condition. Vehicles not meeting those requirements may be considered abandoned and towed away without notice at your expense and responsibility.
If you wish to perform minor repairs on your vehicle on the premises, please check with the office first. Vehicles may not be washed on CSF properties.
All vehicles must follow all parking and speed policies. Unless designated as reserved, parking for general use by residents is on a first-come, first-served basis. Fire regulations prohibit parking a motorcycle anywhere but in the parking lot, so please do not park it on the walkways, on your patio, or under the stairwells. Consult the office for other special parking regulations. Some areas are posted as no-parking zones. If you park in one of these areas or in a fire lane, your car may be towed away at your expense without notice.
Under certain circumstances, we may need to move your vehicle. We will attempt to provide you with advance notice of such requirements. However, we cannot guarantee that such advance notice will be possible in all cases. A professional towing company will be employed if we are required to move your vehicle.
Vehicle Theft and Vandalism Precautions
Please consider these simple tips when parking your vehicle: Always lock your vehicle. Never leave the keys in an unattended vehicle, and do not hide a set of keys inside or outside of your vehicle. Do not affix your name and address to your keys. Do not leave valuables in plain sight. Do not keep your vehicle registration and title documentation inside the vehicle. If possible, etch the vehicle identification number on the window or elsewhere on the vehicle.
Garages
If you have the right to use a garage, covered parking or other parking space, you agree that such space will not be used for storage of any kind, but, rather, such space will be used for parking your passenger vehicle only.
Recreational Non-Motorized Vehicles
Unless otherwise permitted in designated areas of your community, the use of any recreational wheeled or non-wheeled vehicle intended and designed to be propelled by feet, such as bicycles, skateboards, roller blades, snowboards, or scooters, is strictly prohibited.
Laundry Facilities
For your convenience, we have laundry facilities within many of our communities. To ensure the washers and dryers are working when you need them, please follow the posted operating instructions carefully and treat the machines with care. If any of the laundry machines are not working properly, please call the number on the machine.
A few additional tips: Do not put plastic items in the dryer, clean the lint screen prior to use, and refrain from overloading the washing machine or dryer. Trash receptacles are provided for your convenience. We suggest that you do not leave your clothes unattended. We are not responsible for loss of or damage to personal items and clothing.
Dogs, Cats, and Other Pets – NO PETS
Community Service Foundation, Inc. does not allow pets.
Recreational Facilities
We hope you will enjoy our recreational facilities. Because we need to consider the enjoyment of all our residents, we must reserve the right to deny the privilege of use to anyone, at our sole discretion, for violation of any rules or policies. It may also be necessary to occasionally close facilities for maintenance.
Trash Removal
Trash dumpsters are located in the community for your convenience. If one is full, please use another. Place all trash in the dumpster, not on top of it or around it, and flatten any boxes you take to the dumpster. Use of these dumpsters for anything other than normal household waste is prohibited. Combustible items present a fire hazard and should be disposed of according to safe handling instructions located on product packaging. Mattresses, furniture, and other large items should not be placed in the dumpsters. Contact the management office for assistance in disposing of large items.
Do not store any trash on your porch, balcony, or hallway.
YOUR APARTMENT
Access
No one other than our maintenance or management staff, agents, and/or contractors will be admitted by us into your apartment without your prior written permission. Office personnel are instructed not to release your apartment number or telephone number, so please provide your guests with this information.
If you wish us to admit service or delivery people into your apartment when you are away, you must give us written permission in advance. Keep in mind that our staff members will not leave the office to accompany such people to your apartment.
Emergencies
If you ever encounter an emergency situation day or night, always call 911 or other professional emergency personnel first. Then, if possible, notify the office.
Keys, Locks, and Fees
We supply each resident with an apartment key and a mailbox key. We can make extra keys or provide replacements for you at a nominal cost of $45.00 per key. All keys must be returned to the office when you vacate your apartment. Changing or altering any lock is prohibited without our express written permission.
Please lock all doors, windows, and other openings, such as sliding glass doors, always. If you happen to find yourself on the wrong side of your locked door, you may call the office for help. Depending on the services provided in your community, after hours, you may need to call a locksmith. Your community does not offer after-hours lock-out service.
Fees
As a non-profit organization, we must charge for the following items:
$10.00 to mail violation letters, $ 5.00 to mail a copy of your lease
$ 1.00 to print or copy per page.
While You Are Away
You may consider these few simple tips before leaving on a vacation or other trip: A growing pile of newspapers and an overflowing mailbox may indicate that you are absent. It is a good idea to cancel your newspaper and notify the post office to hold your mail while you are away. Check your cupboards for unwrapped food and empty your garbage. Close and lock all windows and doors. Check your coffee maker, toaster, and other countertop appliances to ensure they are unplugged or off.
If a rent payment comes due while you are away, please pay on your Rent Café portal.
Resident Insurance
Our insurance does not cover damage to your possessions, including, without limitation, your vehicle(s). Instead, you are responsible for your personal property and any loss or damage. We require that you obtain renter’s insurance covering the contents of your apartment and personal liability insurance covering your actions. You are required by management to secure such insurance (please refer to your lease agreement).
We recommend you prepare a detailed list of your valuables and small appliances, including pertinent information, such as descriptions or serial numbers, and keep the list separate from other valuable papers. Consider permanently inscribing your name and social security number on your stereo, television, and other personal property.
Fire Prevention
We urge you to regularly inspect your apartment for potential fire hazards and take the following precautions to help eliminate fire hazards: Immediately replace worn or frayed cords, plugs, or wiring (or have them repaired by a qualified electrician). Rearrange lights and other fixtures or appliances so that extension cords are not needed and avoid overloading outlets with too many appliances or plugs. Avoid smoking in bed, and do not empty ashtrays into wastebaskets. Extinguish barbeque fires completely. Never leave burning candles unattended. Do not leave food cooking on the stove or in the oven unattended. Never throw water on a grease fire; rather, pour baking soda or salt into the pan to extinguish the fire. Do not store any goods or materials on the Premises or in any storage space if such goods or materials are combustible or would increase the risk of fire or damage to your apartment or the community.
Keep the fire department telephone number near your phone. In case of a fire, call the fire department or 911 first, and then, once you are safe, call the office as soon as possible.
Please note the location of fire extinguishers around your community. Your apartment may be equipped with one or more smoke detectors and/or carbon monoxide detectors. You should test each smoke detector and/or carbon monoxide detector every month and immediately replace dead or low batteries at your expense. If the detector is battery operated, you will hear warning beeps when the battery needs replacing. If the detector is electrically operated, a red light lets you know it operates correctly. Please call the office immediately to report smoke and/or carbon monoxide detector malfunctions or deficiencies.
Roommates
Everyone who lives in your apartment must be named on your lease. If you wish to acquire a roommate after moving in, check with the office first. Only those persons listed on the Lease may reside in the Apartment without Lessor’s prior written consent.
BEDBUGS ADDENDUM
This Bedbugs Addendum (“Addendum”) is dated and effective as of the date on the Residential Apartment Lease – to which this Addendum is attached and made a part of (the “Lease”) and is made by and between Lessor and Resident for the Apartment at the Premises identified in the Lease.
Residents have inspected the unit and are unaware of any bedbug infestation.
The resident attests that all furnishings and personal properties that will be moved into the premises will be free of bedbugs.
Resident hereby agrees to prevent and control possible infestation by adhering to the below list of
responsibilities:
- Check for hitch-hiking bedbugs. If you stay in a hotel or another home, inspect your clothing, luggage, shoes, and personal belongings for signs of bedbugs before re-entering your apartment. Check backpacks, shoes, and clothing after using public transportation or visiting theaters. After guests visit, inspect beds, bedding, and upholstered furniture for signs of a bedbug infestation.
- Residents shall report any problems immediately to Lessor. Even a few bedbugs can rapidly multiply to create a major infestation that can spread to other units.
- The resident shall cooperate with pest control efforts. If your unit or a neighbor’s unit is infested, a pest management professional may be called in to eradicate the problem. Your unit must be properly prepared for treatment. Resident must comply with recommendations and requests from the pest control specialist prior to professional treatment, including but not limited to:
Placing all bedding, drapes, curtains and small rugs in bags for transport to laundry or dry cleaners; heavily infested mattresses are not salvageable and must be sealed in plastic and disposed of properly; empty dressers, night stands and closets; remove all items from floors; bag all clothing, shoes, boxes, toys, etc; bag and tightly seal washable and non-washable items separately; used bags must be disposed of properly; vacuum all floors, including inside closets; vacuum all furniture including inside drawers and nightstands; vacuum mattresses and box springs; carefully remove vacuum bags sealing them tightly in plastic and discarding of properly; wash all machine-washable bedding, drapes, and clothing (etc.) on the hottest water temperature and dry on the highest heat setting; take other items to the dry cleaner, making sure to inform the dry cleaner that the items are infested with bedbugs; discard any items that cannot be decontaminated; move furniture toward the center of the room so that technicians can easily treat carpet edges where bed bugs congregate, as well as walls and furniture surfaces; and be sure to leave easy access to closets.
- Resident agrees to indemnify and hold the Lessor harmless from any actions, claims, losses, damages, and expenses, including but not limited to attorneys’ fees that Lessor may incur as a result of the negligence of the Resident(s) or any guest occupying or using the premises, and for all charges connected with detecting and eradicating the bedbugs.
- It is acknowledged that the Lessor shall not be liable for any loss of personal property to the Resident as a result of an infestation of bedbugs. The resident agrees to have personal property insurance to cover such losses.
Walls
We prefer you to use the slanting nail type of hangers. If you have questions about items that are heavy or difficult to hang, please call
the office. Mirror tiles, contact paper, wallpaper and other wall coverings with adhesive backing are not permitted without our prior written consent.
NOTWITHSTANDING ANYTHING HEREIN TO THE CONTRARY, RESIDENT SHALL BE RESPONSIBLE FOR ALL HOLES AND OTHER DAMAGE CAUSED TO THE WALLS OF THE APARTMENT DURING THE TERM OF RESIDENT’S OCCUPANCY.
Windows
Your apartment may have mini-blinds, and/or vertical blinds the day you move in. Before raising or lowering your mini-blinds, be sure the slats are in the open position. You can raise the blind by moving the pull cord to the center and pulling; lower the blind by moving the cord to the outer side and allowing the blinds to drop.
If you have vertical blinds, the louvers are opened or closed with the chain at the end of the vertical. The pull cord opens or closes the louvers across the window. Please be sure the louvers are in the open position when opening or closing the blinds.
If you wish to install your own window coverings of any kind, you must first obtain written consent from the office and return the property’s window coverings in the manner specified by the office.
All drapes, shades and other window coverings must have a white backing. This provides a standard appearance from the outside. Signs in windows are not permitted.
Floors
The care and maintenance of your flooring is your responsibility. The carpet should be vacuumed frequently. Tile floors should be cleaned with mild soap and water.
Cabinets, Doors and Woodwork
Cabinetry and woodwork can be cleaned with mild soap and warm water. Paneled accent walls, if any, should be cleaned and polished using products specifically formulated for use on paneling.
Fire regulations always require that entries and stairways be kept clear. Do not use these areas for storage. Keep bikes, strollers, etc., out of these areas.
If you wish to cook outdoors, please do so only in the specified areas of your community. Please contact the office prior to using a grill other than those provided by the community.
Do not hang or shake articles from the windows, doors, porches or balconies and do not place anything on exterior window sills.
Exterior Doors
You may not paint or alter your exterior door in any way without prior approval of management.
You may not hang any item on the outside of your exterior door without prior approval of management.
Satellite Dishes
Management does not allow satellite dish and antennas.
Lights
All light sockets should have working bulbs when you move in. It is your responsibility to replace them as needed.
Attic Storage
Items should be stored on the floored area only. The storage of combustible items is strictly prohibited. Cleaning solvents, paint thinner and other like items should be stored according to product safety instructions at the Resident’s own risk. Notify the management office immediately if you notice any leaks or excessive moisture in attics.
Balconies, Patios, Breezeways, Entries, and Stairways
Please sweep and maintain your balcony, patio, and entrance. Keep them free of all items, such as furniture, mops, rugs, towels and other items. Do not hang flags or other items on them. Please contact the office prior to placing any items on the balcony, patio or breezeway.
Countertops
Wipe up any spills promptly to avoid stains and use hot pads to protect the kitchen counter surfaces. To avoid damage, do not cut items with a sharp knife or other object or utensil directly on your countertops. Countertops, sinks, vanities, toilet bowls, bathtubs and bathtub enclosure walls should be cleaned using a liquid or spray cleaner. Abrasive powder cleaners can scratch and otherwise damage such surfaces and should be avoided.
Pest Control Services
If your community provides pest control services each month, refer to your lease agreement. If you are renting a house, it is your responsibility to maintain pest control. Subject to change due to holidays.
Water Beds
Subject to laws in your area, if you wish to move a waterbed or other water filled furniture into the apartment, you must first obtain written permission from us and provide proof of insurance.
Plumbing
If your water is not hot, please report it to the office immediately. Likewise, if any of your pipes or faucets begin to leak or if your toilet tank is continually running, call us and we will repair it. Please place a work order on your Rent Café portal. For service if the caulked areas around your bathtub and tiles become cracked, broken, or chipped. FOR THE SAFTY OF OUR RESIDENTS AND STAFF ALL MAINTENANCE REQUEST MUST BE PLACED ON YOUR RENT CAFÉ PORTAL.
The sewer system should handle all normal drainage. Items that will cause damage and should never be flushed include paper towels, disposable diapers, sanitary napkins, tampons, and other like items. Should your toilet overflow, immediately turn off the water supply to the tank by turning the handle located under the tank. If the water supply cannot be turned off, lift the cover off the tank, reach inside the tank, and push the flapper firmly into the hole on the bottom of the tank. THEN CALL THE MAINTENANCE EMERGENCY LINE AFTER HOURS. Residents will be financially responsible for causing damages.
Keeping Your Cool…and Keeping Warm
Most apartments are controlled by an individual central thermostat. To assure comfort and conserve energy, set the thermostat at one temperature and leave it there.
To keep your air conditioning and heating equipment working at peak performance, follow these simple guidelines: Keep air conditioner filters clean. Communities on a monthly schedule we will replace or clean your filters as required. Residents not on a monthly schedule will be responsible to replace ac filters on a monthly schedule. Reference for your lease agreement. Do not obstruct or place any personal property in front of any air conditioning or heating equipment or vents. This could impair circulation, resulting in higher electric bills and cause permanent damage to the unit.
In communities with air conditioning:
In hot weather, set the selector switch to “COOL” and set the fan switch to “AUTO.” Set the controls between 74 and 78 degrees Fahrenheit to provide maximum cooling. Setting them lower will not cool your apartment any faster. Your air conditioner will only function efficiently when all doors and windows are closed. Also, keep window coverings closed during the day to keep your apartment cooler
For all communities
When it turns cold outside, set the selector switch to “HEAT” and set the fan switch to “AUTO.” Set the controls between 68 and 74 degrees Fahrenheit to provide maximum heating. Setting them higher will not heat your apartment any quicker. In the winter, open your window coverings during the day to allow the sun to warm your apartment and help reduce the power load. Do not switch your thermostat directly from COOL to HEAT or from HEAT to COOL. This will cause permanent damage to your unit and could result in a charge to you for repair and/or replacement.
Refer to your lease agreement and other community policies regarding other proper climate control guidelines and policies.
Tips for Preventing Mold and Mildew
It is our goal to maintain the highest quality living environment for our residents. To help achieve this goal, it is important to work together to minimize mold and mildew build up in your apartment. You can help minimize mold and mildew growth in your apartment by taking the following actions: Open windows frequently when the weather is dry to allow an exchange of air and permit the introduction of sunlight throughout your apartment. It may help if you run the fan on your furnace to circulate fresh air throughout your apartment during these times. In damp or rainy weather conditions, keep windows and doors closed. If possible, maintain a temperature of between 50 and 78 degrees Fahrenheit within your apartment at all times. Clean and dust your apartment on a regular basis as required by your lease. Regular vacuuming, mopping and use of environmentally safe household cleaners are important to remove household dirt and debris that mold feeds on. Periodically clean and dry the walls and floors around the sink, bathtub, shower, toilets, windows and patio doors using a common household disinfecting cleaner. On a regular basis, wipe down and dry areas where moisture sometimes accumulates, like countertops, windows and windowsills. Use any pre-installed bathroom fan when bathing or showering and allow the fan to run until all excess moisture has vented from the bathroom. Use the exhaust fans in your kitchen when cooking or while the dishwasher is running and allow the fan to run until all excess moisture has vented from the kitchen. Limit houseplants to a reasonable number to keep the moisture level in your apartment at a minimum. Ensure that your clothes dryer vent is properly connected and clean the lint screen after every use. When washing clothes in warm or hot water, watch to make sure condensation does not build up within the washer and dryer closet; if condensation does accumulate, dry with a fan or towel. If you live in a humid climate, the use of a personal dehumidifier will help regulate humidity levels in your apartment and create a more comfortable environment. Thoroughly dry any spills on carpeting. Do not overfill closets or storage areas. Do not allow damp or moist stacks of clothes or other cloth materials to lay in piles for an extended period of time.
Immediately report to the management office any evidence of a water leak or excessive moisture in your apartment, storage room, garage, or any common area. Immediately report to the management office any evidence of mold or mildew-like growth that cannot be removed by simply applying a common household cleaner and wiping the area. Also report any area of mold or mildew that reappears despite regular cleaning. Immediately report to the management office any failure or malfunction with your heating, ventilation or air-conditioning system. As your lease provides, do not block or cover any of the heating, ventilation or air-conditioning ducts in your apartment. Immediately report to the management office any inoperable windows or doors. Immediately report to the management office any musty odors that you notice in your apartment.
Bath Exhaust Fans
The primary purpose for having an exhaust fan is to remove the moisture out of the bathroom. Additionally, these fans help to control and eliminate bathroom odors. As mentioned in Tips for Preventing Mold and Mildew, allow the fan to run until all excess moisture has vented from the bathroom. Do NOT leave on all night. Please inform the office of any unusual noises. Finally, on a quarterly basis, please vacuum the fan. Use the dusting attachment on the vacuum to clean inside the fan housing and around the motor. For hard to reach spots, use a crevice tool on the vacuum.
APPLIANCES
Never leave appliances that are in use unattended. If any of the appliances in your apartment stop working, we will fix them for you. However, before you call the office, first check the circuit breaker to see if it is tripped and then check the electrical cord to assure it is firmly plugged into the outlet. If these appear in order, then call or visit the office to report your service request.
The Disposal
A garbage disposal is a convenient appliance if used properly. Do not overload it. The safety overload on the motor will engage if the disposal is overloaded and it will turn off the disposal. To reset the safety overload, wait three or four minutes for the motor to cool. Then, push the button on the bottom of the motor in the cabinet under the sink. Keep your hands and any other objects out of the disposal when it is running. For best operation, follow these steps: Push, but do not stuff food refuse through the splash guard into the disposal. A mixed load of hard and soft waste works best. Turn cold water on to full flow. Flip starting switch “on.” Allow disposal to operate until grinding sound diminishes and becomes a humming sound. Turn switch off and run cold water for a few moments longer. Do not discard the following items in your disposal: metal, string, coffee grounds, olive or fruit pits, plastic, grease, paper, cigarettes, bones, banana peels, oyster or clam shells, dish rags, celery, corn husks, or other nonfood items. If a spoon, bottle cap or other item becomes lodged in the disposal, make sure the disposal is turned off before you attempt to retrieve the object.
The disposal is self-cleaning. Do not use caustic drain cleaners at any time. A lemon or orange rind or baking soda will keep the disposal odor-free.
The Oven and the Range
Your range is equipped with separate controls for the oven, broiler and each of the top burners. If you have never used an electric range before, please let us know. We will be happy to instruct you in its proper use.
Clean the top burner pans regularly with mild soap and water, appliance or glass cleaner, or line them with aluminum foil. If you use aluminum foil, be sure the foil does not touch the heating element. If your burner pans become spotted with grease or burned-on food, use a scouring pad to clean them. Pans can be lifted out of the range by raising the burner if they are in need of a more thorough cleaning.
Clean your oven regularly. A dirty oven and broiler area greatly reduces the efficiency of your oven and may result in foods being improperly cooked. Using the broiler tray will greatly reduce the cleaning and maintenance needed in the oven. Use a good oven cleaner and follow directions. Wear rubber gloves and make sure the cleaner does not come in contact with your skin, the floor, countertop or any other surface. Never use any sharp instruments to clean the oven. If aluminum foil is used on the floor of your oven under the baking unit, be sure the foil does not touch the heating unit or receptacle. If you have a self-cleaning oven, follow the cleaning instructions enclosed with the range.
Remove hood filters regularly and clean them in hot soapy water. Clean the outside with a non-abrasive appliance or glass cleaner.
The Refrigerator
The temperature control dial may be set at whatever position best suits your needs.
If your refrigerator is not frost-free, please consult the office for defrosting instructions.
Clean the outside of your refrigerator with an appliance or glass cleaner. Abrasive cleaning powders and metal sponges should be avoided. Wipe down the shelves and interior surfaces using mild soap and water or a solution of 1 tablespoon of baking soda to 4 quarts of water. Regular cleaning and a fresh, open box of baking soda placed on a shelf and changed monthly will keep your refrigerator odor-free.
The Dishwasher (In communities with Dishwashers and Disposals)
Because the disposal unit is not connected to the dishwasher, food particles left on dishes will jam the dishwasher. Please scrape and rinse every dish under running water before loading it in the dishwasher. So the water can freely circulate, do not crowd dishes, cups and glasses, or silverware. For maximum efficiency, avoid covering the center hole in the drawer rack. Use only dishwashing detergent products. Do not use soap or laundry detergents, as they will cause the dishwasher to overflow.
You can save power and reduce your electric bill by waiting to run your dishwasher until you have a full load. However, do not leave dirty dishes in the dishwasher for a long period of time.
MOVING OUT
When it’s time for you to move out, we have a few simple requirements:
iYou must fulfill all the terms and conditions of your lease and leave owing the community no money.
iYou must give us formal written notice, within the time frame stated in your lease, of your intention to terminate your lease. You must vacate and remove all of your property and return all keys, garage door openers, and all other personal property belonging to Lessor on or before the termination date.
If your lease requires, you must leave your apartment in the same condition as when you moved in, taking normal wear and tear into account. For example, normal wear would include such things as traffic wear across the carpet but not cigarette burns or stains.
If you make prior arrangements through the management office, a walk-through may be requested at the time you vacate your apartment. If no prior arrangements are made, an authorized management representative will conduct a walk-through of your vacant apartment. The move-out checklist available at your community should be completed and signed by both you and the staff member.
You must give us a complete forwarding address to us.
When you vacate your apartment, any personal property left in your apartment will be considered abandoned and may be disposed of without liability to us, subject to applicable laws.
If you have added an additional telephone line(s) to your apartment, you will be responsible for all fees to return the telephone service to its status when you moved in.
Rental Security Deposits; Standard Cleaning and Repair Charges Your rental security deposit is a good faith deposit for the fulfillment of your lease and is a contingency against any damages to your apartment or the community caused by you, your family, or your guests. You cannot apply the security deposit to your last month’s rent.
ADDITIONAL COMMUNITY POLICIES
You must abide by all of your Community’s policies. Please check with your management office to see if additional community policies are in effect in your Community.
CHANGES TO THIS HANDBOOK
These policies may be modified from time to time without notice. Violations of these policies will constitute a breach of your lease. If there is a conflict between these policies and the lease, the lease shall govern.
SEVERABILITY
If any provision of this handbook is determined to be invalid or unenforceable, such determination shall not affect, impair or invalidate any other provisions of this handbook.