COMMUNITY SERVICE FOUNDATION, INC. RESIDENT HANDBOOK AND COMMUNITY POLICIES

There’s a lot to be said about apartment living. Nothing else comes close to the convenience and lifestyle. Our management and maintenance team members are here to serve you. If you have a request for service or need information, please call or visit us. Regular office hours are by appointment from 9:00 a.m. to 3:00 p.m., Monday through Friday. Should a severe maintenance problem arise when the office is closed, our answering service and/or voice mail system will take your message and direct you to the appropriate contact.
Rent
The Rent Cafe portal must receive rent on or before the first of every month. Rent received after the first of the month is considered late, and a late fee shall be charged according to the terms of your Lease.
Please pay on your Rent Cafe portal to ensure the safety of CSF staff and that your rent is paid on time.
(We do not accept cash.) If the bank returns your online payment, we will consider your rent unpaid. Late fees and service charges will be added to your account as provided in your Lease. Suppose one or more of your online payments are returned unpaid for insufficient funds. In that case, the account is closed, or for any other reason, the Lessor reserves the right to request the cashier’s check or money order to make any future rental and other payments due to the Lessor.

RESIDENT AND RESIDENT’S GUEST CODE OF CONDUCT
When a resident or Resident’s guest behaves in a threatening, hostile, or deliberately frightening manner, profane, obscene, or loud language is prohibited on any CSF-owned/managed property towards CSF Management or Maintenance Team. The Resident obligates themselves and those under them not to do or permit to be done anything that will annoy, harass, embarrass, discommode, or inconvenience any of the other residents or occupants in adjoining premises. The use of musical instruments, radios, televisions, stereos, and tape recordings shall not be operated to harass, annoy, or inconvenience any other resident. Quiet hours between 10:00 p.m. and 8:00 a.m. will be enforced. No Resident or Resident’s guests shall consume alcoholic beverages from the porches, parking lots, or yard areas. This will be considered a lease violation, and the legally signed Lease will immediately be terminated. Legal action will be taken immediately, and all future communication will be directed to the in-house attorney. CSF will no longer provide services to the residents’ unit for the safety of the CSF employees.

THE COMMUNITY
Common Areas
We’re working hard daily to make your Community a pleasant place. You can help by keeping clutter off your balcony, patio, and breezeway. Be sure not to obstruct any common areas. Refrain from littering (including disposing of cigarette butts) in the common areas of the Community. You are prohibited from parking on the grass.
Call us for written approval before making any changes to the exterior appearance of your apartment home. Installing any appliance, antenna, or other equipment, as is installing satellite dishes, is strictly prohibited.
Don’t hesitate to contact the office if any exterior building light bulbs need replacement. Single-family home tenants must change exterior light bulbs.
Grills and Fire Pits
Limitations for using grills, hibachi, and similar devices used for cooking and heating to ensure both the occupants’ safety and property protection. No hibachi, grill, or other similar devices used for cooking, heating, or any other purpose are to be used or ignited on any balcony, under any overhanging portion, or within 10 ft (3 m) of any structure. This keeps the ignition source safe from the structure, such as an apartment building or dormitory, and away from exterior areas. In addition, these grills/hibachis cannot be stored on patios/balconies. Where grills are stored on patios/balconies, the probability is high that they will also be used there.

Community Consideration
If you’ve lived in an apartment before, you understand how important it is to be considerate of your neighbors. One of the easiest things you can do to help avoid disturbing your neighbors is to remember to keep your stereo and television volume low. If you have friends over, please avoid loud voices and noise during the day and night. You are responsible for the behavior of your Occupants, guests, and invitees.

Flyers
Distributing advertising, informational, or any other flyer, door-to-door, on cars, or anywhere else in the Community is strictly prohibited.

Parking
To better accommodate our residents, we have implemented rules concerning parking. First, register your vehicle with the office. If you get a new vehicle, please let us know. If you have a boat, camper, or trailer, register them with us, and we’ll let you know if they are allowed and/or show you where to park them. Do not park on the grass. (Specific property restrictions may apply.)
Please keep your vehicle registered, licensed, and in good operating condition. Vehicles not meeting those requirements may be considered abandoned and towed away without notice at your expense and responsibility.
If you wish to perform minor repairs on your vehicle on the premises, please check with the office first. Vehicles may not be washed on CSF properties, with the exception of single-family homes.
All vehicles must follow all parking and speed policies. Unless designated as reserved, parking for general use by residents is on a first-come, first-served basis. Fire regulations prohibit parking a motorcycle anywhere but in the parking lot, so please do not park it on the walkways, on your patio, or under the stairwells. Consult the office for other special parking regulations. Some areas are posted as no-parking zones. If you park in one of these areas or a fire lane, your car may be towed away at your expense without notice. Reverse parking is prohibited.
Under certain circumstances, we may need to move your vehicle. We will attempt to provide you with advance notice of such requirements. However, we cannot guarantee that such advance notice will be possible in all cases. A professional towing company will be employed if we are required to move your vehicle.

Vehicle Theft and Vandalism Precautions
Please consider these simple tips when parking your vehicle: Always lock your vehicle. Never leave the keys in an unattended vehicle, and do not hide a set of keys inside or outside of your vehicle. Do not affix your name and address to your keys. Do not leave valuables in plain sight. Do not keep your vehicle registration and title documentation inside the vehicle. If possible, etch the vehicle identification number on the window or elsewhere on the vehicle.
Garages
If you have the right to use a garage, covered parking, or other parking space, you agree that such space will not be used for storage of any kind but, instead, such space will be used for parking your passenger vehicle only.
Recreational Non-Motorized Vehicles
Unless otherwise permitted in designated areas of your Community, using any recreational wheeled or non-wheeled vehicle intended and designed to be propelled by feet, such as bicycles, skateboards, roller blades, snowboards, or scooters, is strictly prohibited.

Laundry Facilities
For your convenience, we have laundry facilities within many of our communities. Please follow the posted operating instructions and treat the machines carefully to ensure the washers and dryers work when needed. If any of the laundry machines are not working correctly, please call the number on the machine.
Additional tips: Do not put plastic items in the dryer, clean the lint screen before use, and avoid overloading the washing machine or dryer. Trash receptacles are provided for your convenience. We suggest that you do not leave your clothes unattended. We are not responsible for loss of or damage to personal items and clothing.

Dogs, Cats, and Other Pets – NO PETS
Registered Support Animals or documented ESA animals are permitted and must be registered with the required documents with the CSF business office.

CSF-OWNED OR MANAGED COMMUNITIES ARE NON-SMOKING COMMUNITIES:
This includes prescription marijuana cigarettes, vapes, and any other form of disbursement of smoke into the air. If you or your guest are observed smoking on the premises, this is a lease violation. Repeating violations will be subject to legal action being enforced.

Recreational Facilities
We hope you will enjoy our recreational facilities. Because we must consider the enjoyment of all our residents, we reserve the right to deny the privilege of use to anyone, at our sole discretion, for violating any rules or policies. It may also be necessary to close facilities for maintenance occasionally.

Trash Removal
Trash dumpsters are located in the Community for your convenience. If one is full, please use another. Place all trash in the dumpster, not on top of it or around it, and flatten any boxes you take to the dumpster. Use of these dumpsters for anything other than regular household waste is prohibited. Combustible items present a fire hazard and should be disposed of according to the safe handling instructions located on the product packaging. Mattresses, furniture, and other large items should not be placed in the dumpsters. Contact the management office for assistance in disposing of large items.
Do not store any trash on your porch, balcony, or hallway.

YOUR APARTMENT
Access
No one other than our maintenance or management staff, agents, and/or contractors will be admitted by us into your Apartment without your prior written permission. Office personnel are instructed not to release your Apartment or telephone number, so please provide your guests with this information.
If you wish us to admit service or delivery people into your Apartment when you are away, you must give us written permission in advance. Remember that our staff members will not leave the office to accompany such people to your Apartment.

Emergencies
If you ever encounter an emergency, day or night, always call 911 or other professional emergency personnel first. Then, if possible, notify the office—maintenance emergency line at 727-275-3057.

Keys, Locks, and Fees
We supply each Resident with an apartment key and a mailbox key. We can make extra keys or provide replacements for you at a nominal cost of $45.00 per key. All keys must be returned to the office when you vacate your Apartment. Changing or altering any lock is prohibited without our express written permission.
Please always lock all doors, windows, and other openings, such as sliding glass doors. If you find yourself on the wrong side of your closed door, you may call the office for help. Depending on the services provided in your Community, you may need to call a locksmith after hours. Your Community does not offer after-hours lock-out service.

Fees
As a non-profit organization, we must charge for the following items:
$10.00 to mail violation letters, $ 5.00 to mail a copy of your Lease
$ 1.00 to print or copy per page.

While You Are Away
Before leaving on a vacation or other trip, consider these few simple tips: A growing pile of newspapers and an overflowing mailbox may indicate that you are absent. It is a good idea to cancel your newspaper and notify the post office to hold your mail while you are away. Check your cupboards for unwrapped food and empty your garbage. Close and lock all windows and doors. Check your coffee maker, toaster, and other countertop appliances to ensure they are unplugged or off.
If a rent payment comes due while you are away, please pay on your Rent Café portal.

Resident Insurance
Our insurance does not cover damage to your possessions, including, without limitation, your vehicle(s). Instead, you are responsible for your personal property and any loss or damage. We require that you obtain renter’s insurance covering the contents of your apartment and personal liability insurance covering your actions. Management requires you to secure such insurance (please refer to your lease agreement).
We recommend you prepare a detailed list of your valuables and small appliances, including pertinent information, such as descriptions or serial numbers, and keep the list separate from other valuable papers. Consider permanently inscribing your name and social security number on your stereo, television, and other personal property.

Fire Prevention
We urge you to regularly inspect your Apartment for potential fire hazards and take the following precautions to help eliminate fire hazards: Immediately replace worn or frayed cords, plugs, or wiring (or have them repaired by a qualified electrician). Rearrange lights and other fixtures or appliances so that extension cords are not needed, and avoid overloading outlets with too many appliances or plugs. Avoid smoking in bed, and do not empty ashtrays into wastebaskets. Extinguish barbeque fires completely. Never leave burning candles unattended. Do not leave food cooking on the stove or in the oven unattended. Never throw water on a grease fire; pour baking soda or salt into the pan to extinguish the fire. Do not store any goods or materials on the Premises or in any storage space if such goods or materials are combustible or would increase the risk of fire or damage to your Apartment or the Community.
Keep the fire department telephone number near your phone. In case of a fire, call the fire department or 911 first, and then, once you are safe, call the office as soon as possible.
Please note the location of fire extinguishers around your Community. Your Apartment may have one or more smoke and/or carbon monoxide detectors. You should test each smoke detector and/or carbon monoxide detector every month and immediately replace dead or low batteries at your expense. If the detector is battery-operated, you will hear warning beeps when the battery needs replacing. If the detector is electrically operated, a red light lets you know it operates correctly. Please call the office immediately to report smoke and/or carbon monoxide detector malfunctions or deficiencies.

Roommates
Everyone who lives in your Apartment must be named on your Lease. If you wish to acquire a roommate after moving in, check with the office first. Only those persons listed on the Lease may reside in the Apartment without Lessor’s prior written consent.

BEDBUGS ADDENDUM
This Bedbugs Addendum (“Addendum”) is dated and effective as of the date on the Residential Apartment Lease – to which this Addendum is attached and made a part of (the “Lease”) and is made by and between Lessor and Resident for the Apartment at the Premises identified in the Lease.
Residents have inspected the unit and are unaware of any bed bug infestation.
The Resident attests that all furnishings and personal properties that will be moved into the premises will be free of bedbugs.
The Resident hereby agrees to prevent and control possible infestation by adhering to the below list of
responsibilities:

1. Check for hitch-hiking bedbugs. If you stay in a hotel or another home, inspect your clothing, luggage, shoes, and personal belongings for signs of bedbugs before re-entering your Apartment. Check backpacks, shoes, and clothing after public transportation or visiting theaters. After guests visit, inspect beds, bedding, and upholstered furniture for signs of a bedbug infestation.
   • Residents shall report any problems immediately to Lessor. Even a few bedbugs can rapidly multiply to create a major infestation that can spread to other units.
   • The Resident shall cooperate with pest control efforts. If your or a neighbor’s unit is infested, a pest management professional may be called to eradicate the problem. Your unit must be adequately prepared for treatment. The Resident must comply with recommendations and requests from the pest control specialist before professional treatment, including but not limited to the following:
   Placing all bedding, drapes, curtains and small rugs in bags for transport to laundry or dry cleaners; heavily infested mattresses are not salvageable and must be sealed in plastic and disposed of properly; empty dressers, night stands and closets; remove all items from floors; bag all clothing, shoes, boxes, toys, etc; bag and tightly seal washable and non-washable items separately; used bags must be disposed of properly; vacuum all floors, including inside closets; vacuum all furniture including inside drawers and nightstands; vacuum mattresses and box springs; carefully remove vacuum bags sealing them tightly in plastic and discarding of properly; wash all machine-washable bedding, drapes, and clothing (etc.) on the hottest water temperature and dry on the highest heat setting; take other items to the dry cleaner, making sure to inform the dry cleaner that the items are infested with bedbugs; discard any items that cannot be decontaminated; move furniture toward the center of the room so that technicians can quickly treat carpet edges where bed bugs congregate, as well as walls and furniture surfaces; and be sure to leave easy access to closets.
   • Resident agrees to indemnify and hold the Lessor harmless from any actions, claims, losses, damages, and expenses, including but not limited to attorneys’ fees that Lessor may incur as a result of the negligence of the Resident(s) or any guest occupying or using the premises, and for all charges connected with detecting and eradicating the bedbugs.
   • It is acknowledged that the Lessor shall not be liable for any loss of personal property to the Resident due to a bedbug infestation. The Resident agrees to have personal property insurance to cover such losses.

Walls
We prefer you to use the slanting nail type of hanger. If you have questions about items that are heavy or difficult to hang, please call the office. Mirror tiles, contact paper, wallpaper, and other wall coverings with adhesive backing are not permitted without our prior written consent.
NOTWITHSTANDING ANYTHING HEREIN TO THE CONTRARY, THE RESIDENT SHALL BE RESPONSIBLE FOR ALL HOLES AND OTHER DAMAGE CAUSED TO THE WALLS OF THE APARTMENT DURING THE TERM OF THE RESIDENT’S OCCUPANCY.

Windows
Your Apartment may have mini-blinds and/or vertical blinds the day you move in. Before raising or lowering your mini-blinds, be sure the slats are in the open position. You can increase the blind by moving the pull cord/or by raising it from the bottom to the center and pulling; lower the blind by moving the cord to the outer side and allowing the blinds to drop.
If you have vertical blinds, the louvers are opened or closed with the chain at the end of the vertical. The pull cord opens or closes the louvers across the window. Please be sure the louvers are in the open position when opening or closing the blinds.
If you wish to install your window coverings of any kind, you must first obtain written consent from the office and return the property’s window coverings in the manner specified by the office.
All drapes, shades, and other window coverings must have a white backing, which provides a standard appearance from the outside. Signs in windows are PROHIBITED.

Floors
Your responsibility is to care for and maintain your flooring. Carpets should be vacuumed frequently; laminated flooring should not be cleaned with soap and water; invest in a Swiffer, and tile floors should be cleaned with mild soap and water.

Cabinets, Doors, and Woodwork
Cabinetry and woodwork can be cleaned with mild soap and warm water. Paneled accent walls, if any, should be cleaned and polished using products specifically formulated for use on paneling.
Fire regulations always require that entries and stairways be kept clear. Do not use these areas for storage. Keep bikes, strollers, etc., out of these areas.
If you wish to cook outdoors, please do so only in the specified areas of your Community. Don’t hesitate to contact the business office before using a grill other than those provided by the Community.
Do not hang or shake articles from the windows, doors, porches, or balconies; do not place anything on exterior window sills.

Exterior Doors
You may not paint or alter your exterior door in any way without prior approval from management. The residents are responsible for keeping exterior doors clean at all times.
You may not hang any item outside your exterior door without prior approval from management.

Satellite Dishes
Satellite dishes and antennas are PROHIBITED.

Lights
When you move in, all lights should have working bulbs. It is your responsibility to replace them as needed.

Attic Storage
Items should be stored in the floored area only. The storage of combustible items is strictly prohibited. Cleaning solvents, paint thinner, and other items should be stored according to product safety instructions at the Resident’s risk. Notify the management office immediately if you notice any leaks or excessive moisture in the attics.

Balconies, Patios, Breezeways, Entries, and Stairways
Please sweep and maintain your balcony, patio, and entrance. Keep them free of furniture, mops, rugs, towels, and other items. Do not hang flags or other items on them. Please contact the business office before placing items on the balcony, patio, or breezeway. All approvals must be submitted in writing.

Countertops
Wipe up any spills promptly to avoid stains, and use hot pads to protect the kitchen counter surfaces. Do not cut items with a sharp knife or other object or utensil directly on your countertops to prevent damage. Countertops, sinks, vanities, toilet bowls, bathtubs, and enclosure walls should be cleaned using a liquid or spray cleaner. Abrasive powder cleaners can scratch and otherwise damage such surfaces and should be avoided.

Pest Control Services
Refer to your lease agreement to see if your Community provides monthly pest control services. If you are renting a house, it is your responsibility to maintain pest control. Subject to change due to holidays.

Water Beds -PROHIBITED

Plumbing
Please report your water to the office immediately if it is not hot. Likewise, if any of your pipes or faucets begin to leak or your toilet tank is continually running, place a work order on your Rent Cafe portal, and we will repair it. Please place a work order on your Rent Café portal. For service, if the caulked areas around your bathtub and tiles become cracked, broken, or chipped. FOR THE SAFETY OF OUR RESIDENTS AND STAFF, ALL MAINTENANCE REQUESTS MUST BE PLACED ON YOUR RENT CAFÉ PORTAL.
The sewer system should handle all normal drainage. Items that will cause damage and should never be flushed include paper towels, disposable diapers, sanitary napkins, tampons, and other similar items. Should your toilet overflow, immediately turn off the water supply to the tank by turning the handle located under the tank. If the water supply cannot be turned off, lift the cover off the tank, reach inside the tank, and push the flapper firmly into the hole at the bottom of the tank. THEN CALL THE MAINTENANCE EMERGENCY LINE AFTER HOURS. Residents will be financially responsible for causing damage—maintenance emergency line 727-275-3057.

Keeping Your Cool…and Keeping Warm
An individual central thermostat controls most apartments. To ensure comfort and conserve energy, set the thermostat at one temperature and leave it there.
To keep your air conditioning and heating equipment working at peak performance, follow these simple guidelines: Keep air conditioner filters clean. We will replace or clean your filters as required on a monthly schedule. Residents not on a monthly schedule will be responsible for replacing AC filters on a monthly schedule—refer to your lease agreement. Do not obstruct or place personal property in front of any air conditioning, heating equipment, or vents. This could impair circulation, resulting in higher electric bills and causing permanent damage to the unit.

In communities with air conditioning:
In hot weather, set the selector switch to “COOL” and set the fan switch to “AUTO.” Set the controls between 74 and 78 degrees Fahrenheit to provide maximum cooling. Setting them lower will not cool your Apartment any faster. Your air conditioner will only function efficiently when all doors and windows are closed. Also, keep window coverings closed during the day to keep your apartment cooler.

For All Communities
When it turns cold outside, set the selector switch to “HEAT” and the fan switch to “AUTO.” Set the controls between 68 and 74 degrees Fahrenheit to provide maximum heating. Setting them higher will not heat your Apartment any quicker. In the winter, open your window coverings during the day to allow the sun to warm your Apartment and help reduce the power load. Do not switch your thermostat directly from COOL to HEAT or HEAT to COOL. This will cause permanent damage to your unit and could result in a charge to you for repair and/or replacement.
Refer to your lease agreement and other community policies regarding other proper climate control guidelines and policies.

Tips for Preventing Mold and Mildew
Our goal is to maintain the highest quality living environment for our residents. To help achieve this goal, working together to minimize mold and mildew build-up in your Apartment is essential. You can help reduce mold and mildew growth in your Apartment by taking the following actions: Open windows frequently when the weather is dry to allow an exchange of air and permit the introduction of sunlight throughout your Apartment. It may help if you run the fan on your furnace to circulate fresh air throughout your Apartment during these times. In damp or rainy weather conditions, keep windows and doors closed. If possible, maintain a temperature between 50 and 78 degrees Fahrenheit within your Apartment. Clean and dust your Apartment regularly as required by your Lease.
Regular vacuuming, mopping, and using environmentally safe household cleaners are essential to remove household dirt and debris that mold feeds on. Periodically clean and dry the walls and floors around the sink, bathtub, shower, toilets, windows, and patio doors using a typical household disinfecting cleaner. Regularly wipe down and dry areas where moisture sometimes accumulates, like countertops, windows, and sills. Use any pre-installed bathroom fan when bathing or showering, and allow the fan to run until all excess moisture has been vented from the bathroom. Use the exhaust fans in your kitchen when cooking or while the dishwasher is running, and allow the fan to run until all excess moisture has been vented from the kitchen. Limit houseplants to a reasonable number to keep the moisture level in your Apartment at a minimum. Ensure that your dryer vent is connected correctly, and clean the lint screen after every use. When washing clothes in warm or hot water, watch to ensure condensation does not build up within the washer and dryer closet; if condensation accumulates, dry it with a fan or towel. If you live in a humid climate, using a personal dehumidifier will help regulate humidity levels in your Apartment and create a more comfortable environment. Thoroughly dry any spills on the carpeting. Do not overfill closets or storage areas. Do not allow damp or moist stacks of clothes or other cloth materials to lay in piles for an extended period.
Immediately report any evidence of a water leak or excessive moisture in your Apartment, storage room, garage, or common area to the management office. Immediately report to the management office any evidence of mold or mildew-like growth that cannot be removed by simply applying a standard household cleaner and wiping the area. Also, report any area of mold or mildew that reappears despite regular cleaning. Immediately report any failure or malfunction with your heating, ventilation, or air-conditioning system to the management office. As your Lease provides, do not block or cover any heating, ventilation, or air conditioning ducts in your Apartment. Immediately report any inoperable windows or doors to the management office. Immediately report any musty odors you notice in your Apartment to the management office—maintenance emergency line 727-275-3057.

Bath Exhaust Fans
The primary purpose of having an exhaust fan is to remove the moisture from the bathroom. Additionally, these fans help to control and eliminate bathroom odors. As mentioned in Tips for Preventing Mold and Mildew, allow the fan to run until all excess moisture has been vented from the bathroom. Do NOT leave on all night. Please inform the office of any unusual noises. Finally, quarterly, please vacuum the fan. Use the dusting attachment on the vacuum to clean inside the fan housing and around the motor. For hard-to-reach spots, use a crevice tool on the vacuum.

APPLIANCES
Never leave appliances that are in use unattended. If any appliances in your apartment stop working, we will fix them. However, before you call the office, check the circuit breaker to see if it is tripped, and then check the electrical cord to ensure it is firmly plugged into the outlet. If these appear in order, report your service request on your Rent Cafe.

The Disposal
A garbage disposal is a convenient appliance if appropriately used. Do not overload it. The safety overload on the motor will engage if the disposal is overloaded, and it will turn off the disposal. Wait three or four minutes for the motor to cool to reset the safety overload. Then, push the button on the bottom of the motor in the cabinet under the sink. Please keep your hands and any other objects out of your disposal when they are running. For best operation, follow these steps: Push, but do not stuff food refuse through the splash guard into the disposal. A mixed load of hard and soft waste works best. Turn the cold water on to full flow. Flip the starting switch to “on.” Allow disposal to operate until the grinding sound diminishes and becomes humming. Turn the switch off and run cold water for a few moments longer. Do not discard the following items in your disposal: metal, string, coffee grounds, olive or fruit pits, plastic, grease, paper, cigarettes, bones, banana peels, oyster or clam shells, dish rags, celery, corn husks, or other non-food items. If a spoon, bottle cap, or other item becomes lodged in the disposal, ensure the disposal is turned off before you attempt to retrieve the object.
The disposal is self-cleaning. Do not use caustic drain cleaners at any time. A lemon or orange rind or baking soda will keep the disposal odor-free.

The Oven and the Range
Your range has separate oven, broiler, and top burner controls. Please let us know if you have never used an electric range. We will be happy to instruct you in its proper use.
Clean the top burner pans regularly with mild soap, water, appliance, or glass cleaner. DO NOT line them with aluminum foil. If your burner pans become spotted with grease or burned-on food, use a scouring pad to clean them. Pans can be lifted out of the range by raising the burner if they need a more thorough cleaning. Clean your oven regularly. A dirty oven and broiler area dramatically reduces the efficiency of your oven and may result in improperly cooking foods. Using the broiler tray will significantly reduce the cleaning and maintenance needed in the oven. Use a good oven cleaner and follow the directions. Wear rubber gloves and make sure the cleaner does not come in contact with your skin, the floor, the countertop, or any other surface. Never use any sharp instruments to clean the oven. If aluminum foil is used on the floor of your oven under the baking unit, be sure the foil does not touch the heating unit or receptacle. If you have a self-cleaning oven, follow the cleaning instructions enclosed with the range.
Remove hood filters regularly and clean them in hot, soapy water. Clean the outside with a non-abrasive appliance or glass cleaner.

The Refrigerator
The temperature control dial may be set at whatever position best suits your needs.
If your refrigerator is not frost-free, please consult the office for defrosting instructions.
Clean the outside of your refrigerator with an appliance or glass cleaner. Avoid abrasive cleaning powders and metal sponges. Wipe down the shelves and interior surfaces using mild soap and water or a solution of 1 tablespoon of baking soda to 4 quarts of water. Regular cleaning and a fresh, open box of baking soda placed on a shelf and changed monthly will keep your refrigerator odor-free.

The Dishwasher (In communities with Dishwashers and Disposals)
Because the disposal unit is not connected to the dishwasher, food particles left on dishes will jam the dishwasher. Please scrape and rinse every dish under running water before loading it in the dishwasher. Do not crowd dishes, cups, glasses, or silverware so the water can freely circulate. For maximum efficiency, avoid covering the center hole in the drawer rack. Use only dishwashing detergent products. Do not use soap or laundry detergents, as they will cause the dishwasher to overflow.
Waiting to run your dishwasher until you have a full load can save energy and reduce your electric bill. However, do not leave dirty dishes in the dishwasher for long.

MOVING OUT
When it’s time for you to move out, we have a few simple requirements:
You must fulfill all the terms and conditions of your Lease and leave owing the Community no money.
You must provide a formal 30-day written notice, within the time frame stated in your Lease, of your intention to terminate your Lease. You must vacate and remove your property and return all keys, garage door openers, and all other personal property belonging to Lessor on or before the termination date.
If your Lease requires it, you must leave your Apartment in the same condition as when you moved in, taking normal wear and tear into account. For example, normal wear would include traffic wear across the flooring, not cigarette burns or stains.
If you make prior arrangements through the management office, a walk-through may be requested when you vacate your Apartment. If no prior arrangements are made, an authorized management representative will conduct a walk-through of your vacant Apartment. You and the staff member should complete and sign the move-out checklist available at your Community, BY APPOINTMENT ONLY.

You must give us a complete forwarding address. When you vacate your Apartment, any personal property left in your Apartment will be considered abandoned and may be disposed of without liability to us, subject to applicable laws.
If you have added cable cords or telephone line(s) to your Apartment, you will be responsible for all fees to return the telephone service to its status when you moved in.
Rental Security Deposits; Standard Cleaning and Repair Charges Your rental security deposit is a good faith deposit for the fulfillment of your Lease and is a contingency against any damages to your Apartment or the Community caused by you, your family, or your guests. You cannot apply the security deposit to your last month’s rent.

ADDITIONAL COMMUNITY POLICIES
You must abide by all of your Community’s policies. Please check with your management office to see if additional community policies are in effect.

CHANGES TO THIS HANDBOOK
These policies may be modified from time to time without notice. Violations of these policies will constitute a breach of your Lease. If there is a conflict between these policies and the Lease, the Lease shall govern. Visit www.csfhome.org for the updated Resident Handbook.

SEVERABILITY
If any provision of this handbook is deemed invalid or unenforceable, such determination shall not affect, impair, or invalidate any other provisions.

Revised 02/01/2025